Business Administration

School of Business and Communication Receives Reaffirmation Accreditation

May 17, 2021 by University Communications & Marketing

Chaminade University is proud to announce the International Accreditation Council for Business Educators recently granted reaffirmation of accreditation to all the University’s School of Business and Communication business and management programs for seven years.

“We are honored to have been granted reaffirmation of IACBE accreditation for seven years. It’s a testament to the School of Business and Communication’s rigor and high academic standards and something only made possible by the incredibly hard work and dedication of our faculty, staff and students,” School of Business and Communication Dean Bill Rhey said.

“The accreditation process is rigorous and includes not only a months-long self-evaluation, but a comprehensive independent peer review. The reaffirmation of IACBE accreditation means our School is continuing to meet nationally recognized standards of academic quality and public accountability.”

In achieving reaffirmation of accreditation, the School had to show it was meeting compliance with nine critical IACBE accreditation principles, including those dealing with quality assessment and advancement, resources for programs and innovation in business education.

Chaminade President Lynn Babington said the reaffirmation of accreditation is incredibly well-deserved and underscores the School of Business and Communication’s commitment to providing a hub for excellent, relevant and innovative business and management education in the islands.

“Across its undergraduate, graduate and certificate programs, the School of Business and Communication demonstrates an unwavering commitment to not only excellence but continuous improvement and growth,” Babington said. “Congratulations to the entire School for this and special thanks to Dr. Rhey and his team for their tireless efforts to ensure quality programming while continuing to think outside of the box to meet existing and emerging community needs.”

Indeed, the School of Business and Communication is preparing to launch its new One Year MBA program this Fall. The innovative offering, with a hybrid schedule that includes Saturday instruction and online coursework, is geared toward working professionals seeking to take the next step in their careers.

The program is built on a “business for good” philosophy that encourages community partnership. The School also offers a host of other programs, including undergraduate degrees in Business Administration, Communication, International Studies and more. Its traditional MBA program includes several timely concentrations—from Healthcare Administration to Science and Technology Innovation—that allow students to pursue their passions as they seek to maximize their positive impact.

Discovering Passion and Purpose in the Family Business

February 27, 2021 by University Communications & Marketing

Leading a company is a challenge at any age, but at just 27 years old, James Deleon Guerrero ’16 has taken on the role of Vice President at JM Holdings. He’s using what he learned at Chaminade and previous work experiences to grow the family business all while giving back to the local community.

A home away from home

For Saipan native Deleon Guerrero, Hawai‘i has been like a second home. While growing up, he accompanied his parents on their frequent business and leisure trips to O‘ahu each year including spending summers here. He became very comfortable being in Hawai‘i, with its culture and climate similar to Saipan’s, and pictured himself attending college in the Hawaiian Islands following graduation from high school.

He looked at the various college options on O‘ahu and was attracted to Chaminade University because of the great things he had heard about the private Marianist university from a college recruiter as well as from friends who had attended the school.

Testing the waters

In 2012, Deleon Guerrero arrived at Chaminade to pursue a bachelor’s degree in business administration. Like many Freshmen, he was away from home for the first time, on his own and also living off-campus. He readily admits his schoolwork suffered during his first semester and was humbled by his mistakes. Getting back on track, he joined a Marianas club and quickly found his ‘ohana, making new friends from all over including Guam.

Eager and ambitious, Deleon Guerrero pushed himself so that in his senior year, he only had two or three classes left to graduate. He is especially grateful for the close-knit environment at Chaminade that allowed him to easily make connections with his peers and professors. He credits his Chaminade professors for “preparing me for the real world.”

Graduating in 2016 with his business administration degree in hand, his first stint was as a bank teller. This was followed by a position in construction management as a project engineer/coordinator at Unlimited Construction. After two years, he moved into a project management role at Island Sun Solar, now known as Pacific Energy Partners, where he assisted with design, sales and training. James was working as assistant to the chief engineer at Howard Hughes Corporation where he oversaw building maintenance when he was called home to Saipan to help with the family business.

Family First

As the only child, he always knew he was destined to follow in his father’s footsteps by one day taking over the company. However, he also felt it was important to gain work experience on the outside first before joining the family business. “I felt I was on a successful career track in Honolulu and didn’t plan on returning to Saipan so soon,” he admits, “but my parents needed me now.”

At 27, Deleon Guerrero was recently named Vice President of JM Holdings LLC, a diverse, multi-faceted company, involved in real estate, land sales, long-term leases, agriculture and farming, building and ground maintenance, house rentals, travel, and more. J.M. are the first and middle initials of his father, Jesus Manuel.

Working closely with his father, who oversees operations, and his mother, accounting, he is dedicated to learning everything about the 30-year-old business as well as upholding its values and ethics. Overseeing 15 employees, he enjoys the flexibility and the variety of tasks that the role offers, including new business meetings and drafting bid proposals.

Forging his own path

For Deleon Guerrero, it’s been an adjustment joining the business at this time, and while there is pride, he also is aware of the big responsibility in carrying on the business’ legacy and sustainability. He’s confident he “brings skills I’ve developed through my Chaminade education and previous work experience to the company.” Valuable skills such as public speaking and interviewing from professors and sales and reviewing blueprints and drawings from previous employers are all assets. Deleon Guerrero also is studying to a become a certified real estate appraiser and will become the first local on Saipan.

With deep respect for his father, Deleon Guerrero says he knows he has big shoes to fill. His father taught him business sense and gave him a firm foundation, and he’s looking forward to carrying on his father’s vision for business expansion both locally and in Hawai’i. As a young professional, one of the immediate additions James is making to enhance work processes is through the use of social media and a digital platform for clients to easily reach the company. Deleon Guerrero has also joined the Saipan Chamber of Commerce to network with other business leaders.

His dad, who founded the Marianas Visitors Authority, is casually nicknamed the “father of tourism” because of the partnerships that he created with airlines and new events that were launched such as Taste of the Marianas, which was inspired by Taste of Honolulu. Deleon Guerrero understands the importance of caring for the community and hopes to become a next generation leader by giving back to his local community.

His advice for Chaminade students, recent graduates and young professionals is to pursue your dreams and goals; if it doesn’t work out right away, don’t give up. “Do what you have to do until you’re happy with the end result,” James says.

The sky is truly the limit for this Chaminade alumnus.

Eco-Minded World Traveler and ‘Gearhead’ Max Karg Lands in Business School

November 21, 2017 by University Communications & Marketing

Undergraduate Max Karg, an ecologically minded world traveler who buys, rebuilds and sells vehicles to make ends meet, eventually touched down on Oahu and found his way to Chaminade University.

A Business Administration major who’s minoring in Environmental Studies, Karg developed a taste for domestic and international travel as a teenager and hasn’t slowed down since.

“I have gone to different countries in Europe for both leisure and on a foreign exchange trip with my high school as I was growing up,” said Karg, a native of North Manchester, Indiana. “When I turned 16 and got my driver’s license, I took a 10,000-plus-mile solo road trip across the United States, exploring many different states and regions in doing so.

“This winter, I plan to visit Cuba and the Bahamas,” Karg continued. “In the future I hope to visit Thailand, Laos, Vietnam, South Korea and Japan in one trip, Australia and New Zealand in another trip, and Spain, Italy, Greece, Austria and Switzerland in another trip.”

To fund his travels and help pay for college, Karg – a self-described “gearhead” – has bought, repaired and sold nearly 70 cars, trucks and motorcycles to date.

“I did this back home beginning at age 15, not thinking much of it,” Karg said. “But it has gained me very valuable business and sales skills that allow me to make practical connections in class.”

Karg said he set his sights on Honolulu after applying to colleges nationwide and receiving a scholarship offer from a university in Hawaii.

“Having never been to Hawaii, I booked a ticket to check out the school and island over the winter,” Karg said. “I fell in love with the island’s rich culture, lush greenery and tropical sun.

“Since I was on the island, I checked out other schools,” Karg said. “I stepped on Chaminade’s campus and something just felt right. I took a tour of the campus and knew that this was somewhere I’d love to attend. I got home, applied and got in with a substantial academic scholarship that made it possible to come out here for my education.”

Chaminade’s small class sizes and friendly atmosphere immediately appealed to Karg.

“I would say my favorite part of Chaminade is the student/faculty ratio,” he said. “This has enabled me to make deep connections with the staff and faculty here that I likely wouldn’t be able to accomplish at larger institutions.”

Karg praised all his Chaminade professors for being “incredibly helpful,” but said two of them “have really stuck out.”

“The first being Dr. (Gail) Grabowsky in the science department, who got me thinking about an environmental science minor,” Karg said. “She’s very passionate about what she does, which clearly shows in her classes.

“The second is Dr. (Margaret) Friedman, who is in the business department and specializes in marketing. She also keeps her class very engaging and brings in lots of real-world examples.

“I’m glad I’m able to call both of these women not only my professors,” Karg said, “but also my advisors and mentors.”

When he’s not in class, Karg participates in numerous extracurricular activities.

“I am on the Student Allocations board,” he said, “served as treasurer of the Communications Club my first year, started the Photography Club and serve as Vice President of the Adventure Club. I also went to a leadership conference on Maui last year.”

Following graduation, Karg said he plans to buy, improve and sell real estate.

“I hope to not only make a property more appealing aesthetically,” he said, “but also more energy efficient and utilize sustainable materials in any reconstruction that may need to be done.

“I am also considering a master’s degree in Business Administration – possibly with an emphasis in sustainability- a little bit down the road.”

For an adventurous world traveler such as Karg, that road could lead just about anywhere.

The Business Administration program offered by Chaminade’s School of Business and Communication helps students become proficient in interpersonal communication and business intelligence through coursework, internships and service-learning opportunities. The Environmental Studies minor offered by the Division of Natural Sciences and Mathematics focuses on policy and environmental law to prepare students for careers in environmental science, ecology and conservation biology.

Alum McDonald Embraces ‘Think Global, Act Local’ Mantra as BEARPAW’s VP of International Sales

August 9, 2017 by University Communications & Marketing

For alumnus Kevin McDonald ‘06, one of his biggest takeaways from Chaminade University involves thinking globally and acting locally to make the world a better place. Now he applies that high-minded philosophy in his duties as vice president of international sales for the BEARPAW footwear company.

“Think global, act local perfectly sums up and applies to business and causes that are important to me,” says McDonald, who earned a bachelor’s degree in Business Administration. “Instead of focusing outward, we have looked to help the immediate region surrounding our head office just outside of Sacramento.”

BEARPAW charitable activities include donating about 6,000 pairs of girls’ boots to the Ticket to Dream Foundation, which provides services for foster children. BEARPAW also sponsored and participated in the “Walk a Mile in Her Shoes” event supporting WEAVE, a nonprofit group that helps victims of domestic violence, sexual assault and sex trafficking in Sacramento County.

And, yes, McDonald joined other men in completing WEAVE’s playful, mile-long charity walk while teetering on red, high-heeled shoes.

McDonald joined BEARPAW three years ago after receiving a phone call from company founder Tom Romeo and president John Pierce. Now that he manages all global sales outside the USA, McDonald is responsible for product selection, pricing, forecasting, marketing, presentations, customer service “and just about anything you can imagine.”

The alum gained an appreciation for international business between his junior and senior years at Chaminade when visiting China through the Hogan Entrepreneurs Program.

“This was my first time traveling outside of North America,” McDonald notes. “Fast forward to today, I have been to over 30 countries. Each has similarities, but being open and aware to the cultural differences has had a major impact on navigating these markets.”

Reflecting on his Chaminade education, McDonald is especially grateful for the knowledge shared by Dr. Margaret Friedman, an associate professor of marketing.

“I was not the best-in-class student,” McDonald admits, “but Dr. Friedman connected and always provided great nuggets of information that were easily digestible and applicable. These helped to expand the thought process when addressing a consumer or business need/want and outlining or brainstorming your strategic approach.

“All things truly come back to the 4 P’s” (price, product, promotion and place), McDonald says, pointing out that these simple marketing concepts “are often and easily overlooked.

Any career advice for current business students?

“Keep an open mind and be ready to jump if an opportunity presents itself,” McDonald counsels. “Absorb as much as you can from as many people as possible, from as many different walks of life and career paths.

“Have fun and enjoy the journey,” he adds. “It is just beginning and never ends.”

Chaminade’s School of Business and Communication offers undergraduate programs in Business Administration, Accounting, Communication, Management and International Studies (International Trade). The school also offers a Master of Business Administration graduate program with concentrations in Accounting, Island Business and Not-for-Profit Management.

Business Alumnus Juno Chung ’07 Relishes the Small Successes Leading Up to the Big Goals

May 3, 2017 by University Communications & Marketing

Drawn back to Chaminade University out of gratitude, the proud alumnus Juno Chung, B.A. Business ’07, accepted the invitation to participate in the Hogan Entrepreneurs Program Speaker Series this spring. “As an entrepreneur, you always have the freedom to do what makes you happy,” shared Juno, who during the last 10 years since his graduation has acquired much wisdom and experience.

Juno took over his family’s business on September 10, 2014, seven years after graduating from Chaminade University with a bachelor’s degree in Business. He will always remember that day. His parents held a company party and announced to all the employees of the six Koa Pancake House restaurants in operation that they were retiring and turning over the business to Juno.

For many, it seemed like an automatic given, but in reality that Rubicon moment came after years of grooming, struggles, pushbacks, and challenges. Juno grew up in the restaurant business from a very early age. He remembered being nine or 10 sitting in the back of the cash register with his calculator. People would come up to pay. Always good with math, he would figure out the costs, take their money and give them their change.

In high school, he had liked cars and wanted to work as a valet. Dad nixed that idea and told him firmly that if he were going to work anywhere other than at one of the Koa Pancake House restaurants, it would have to be at another restaurant. So Juno took a job at Zippy’s.

Juno’s parents Il Man and Sam Soon Chung were immigrants from Korea who did not graduate from college, and Juno was their only son. Therefore, he was expected to carry on the name and take over their business. Mr. Chung did not think that college was necessary and wanted Juno to work full time at the restaurants so that he could teach his son everything he knew. Juno thought that at least he could go to Kapi’olani or Windward Community College. However, Mrs. Chung, adamant on a four-year college for her son, stepped in and settled the discussion.

So after graduating from Maryknoll High School, Juno chose Chaminade University with its rolling enrollment. Both schools were small and had small class sizes. Chaminade was a small enough university that everyone seemed to know his name (in fact, he still stays connected to Chaminade classmates and faculty members). The teacher to student ratio fitted him well. Juno admitted to not being the best of students, but the faculty found ways to bring the best out of him. With the family business always top of mind, Juno tuned into everything taught in class that he thought would be relevant for the restaurants. He remembered fondly on how his accounting professor, Wayne Tanna, reached out to his students. Tanna was the one to first bring up issues of second-generation businesses including tax challenges and the need for a business plan. Juno appreciated Tanna’s business law and ethics classes.

As Juno moved forward, graduating in 2007, he sought his own way in the world. His parents had their very traditional ways, and he had new ideas and new approaches. As the conflict peaked, Juno realized that it was time to strike out on his own and moved to New York.

Juno’s love and respect for his parents were clearly evident as he shared his story. “I valued the relationship I have with them so much. Moving away was an opportunity to save that relationship,” he said.

In New York, he would develop his successful product and clothing brand MyOutlet, which grew out of life’s frustrations. He included a non-profit aspect to his line and strived to be socially responsible in his business decisions and his profits. He also cofounded JCBL Products.It was a good enough life.

Then his sisters called him with their concerns about their parents’ health. They asked that he try to get their parents to sell the business and retire. Juno reached out to his aging parents and found that they were both having health issues. He asked them what they wanted to do. They shared that they had always meant to hand the business over to him.

Juno thought carefully about his decision. His sisters did not want the restaurant business. Juno, who identified with the character Neo from the Matrix film series, felt that like Neo, he was “the one.” He accepted his destiny with one major stipulation. Though his parents would be welcomed advisors, Juno would be in full control. Happily and full-heartedly, they accepted their son’s leadership. Since then, Juno has added two Koa Cafes and continues to run the other six Koa Pancake Houses.

Juno, like Neo, has moved through a personal metamorphosis that draws him back to the Matrix. He has wrestled with his destiny and has won. This is not to say that business did not have its ups and downs, or that Juno did not have doubts about whether he belonged in the restaurant business or not. “‘Money doesn’t come easy. If it did, everyone would be rich. When you make mistakes, recognize them early,’ my dad used to tell me,” Juno recalled as he was going through a particularly tough business loss. “My mistakes are like I’m earning my master’s degree at an Ivy League school. This is part of the journey,” he said with inner resilience.

Juno’s parents and his fiancée are foundational reminders that he is where he was supposed to be. His parents are available as sage advisors, and his fiancée reminds him to be grateful. The relationships are strong and loving. He has also found that noticing the small successes along the way to the big goal makes him happy and gives him encouragement for the long haul.

His enthusiasm for his alma mater continued to be unfettered. He humbly shared that Chaminade contributed to making him who he was.

If there was anything he would tell students, it would be to take advantage of the opportunities available to them at the school. “Enjoy the friends and the faculty mentors along the way,” he said.

Chaminade’s School of Business and Communication offers a Master of Business Administration degree. Undergraduate degrees are available in Accounting, Business Administration, Communication and International Trade, along with a minor in Computer Information Systems. The school also offers undergraduate degrees in Management and Business Administration through the Professional and Continuing Education (PACE) online program.

Alum Shares His Journey from Employee to Business Owner

May 2, 2017 by University Communications & Marketing

Brittain Komoda and Grelyn Rosario — Brittain Komoda (Hogan Entrepreneurs Program student) and Grelyn Rosario (B.A. Business ’94, McDonald’s Franchise Owner)

It was a privilege to hear from Chaminade alumnus, Mr. Grelyn Rosario, owner and operator of Maui McDonald’s of Dairy Road, Kahana, Kahului, Lahaina, Pukalani, and Wal-Mart of Kahului.

Mr. Rosario is a second generation owner of McDonald’s franchises. In 1969, his mother moved to Oahu from the Philippines and started working at McDonald’s. Mr. Rosario also worked at McDonald’s at the age of 16. After graduating from Aiea High School, Mr. Rosario’s mother moved to Maui to open her own franchise. Mr. Rosario stayed back in Oahu to attend Chaminade University. He continued to work at McDonald’s throughout his undergraduate and graduate career and was able to learn more about the ins and outs of the company. After receiving his MBA degree, Mr. Rosario moved to Maui and attended Hamburger University. With timing, luck, and preparation, he opened his first franchise in Wal-Mart on Maui. Today, he owns and operates six McDonald’s on Maui.

Mr. Rosario shared with us McDonald’s “three-legged stool.” McDonald’s foundation is based upon three “legs”: franchise, corporation and its suppliers. The balance and relationship between the three legs is vital to McDonald’s journey to success. Mr. Rosario also emphasized the importance of serving the community. He has served the community through supporting educational projects, feeding needy children and providing the necessary materials to upkeep church in Ilocos Sur, Philippines. Serving the community provides the opportunity to positively impact the society, especially the community around you.

Lastly, he ended his talk with a very memorable phrase: “fire in your belly!” This means finding your motivation, your muse, and your inspiration. Mr. Rosario’s “fire in his belly” was his mother. She motivated and inspired him to be the success that he is today. He also told us that it is okay to fail because that’s how you learn and succeed. It doesn’t matter what you want to do in life, just be the best at it.

“Failure is success in progress,” – Albert Einstein

Written by: Hogan Entrepreneurs Program student, Brittain Komoda
Speaker Session with Grelyn Rosario 4/12/17