Chaminade University of Honolulu

Business & Communication

Hogan Students Learn How Culture and Business are Intertwined

Ramsy Tatum and Elena Farden
Ramsy Taum (President & Founder, Life Enhancement Institute of the Pacific) and Elena Farden (Hogan Entrepreneurs Program student)

LAWE I KA MAʻALEA A KUʻONOʻONO.
Acquire skill and make it deep. This ‘Ōlelo No’eau, or wise proverb, outlines the path of success in becoming good at anything, you must immerse yourself in practice and learning until it becomes part of you. Serving as a guide on this deep journey of enlightenment, was our honored guest speaker, Kumu Ramsay Taum.

Ramsay Taum is the President and Founder of L.E.I, Life Enhancement Institute of the Pacific that provides sustainability consulting, cultural impact assessments and facilitating community engagement and planning. Taum also leads the MBA Island Business concentration program at Chaminade University. Through his work in teaching students and helping companies understand the value-impact vs. the value add of Hawaiian cultural values in the workplace, he describes himself as a community lei maker.

Lei ‘imi na’au’ao (lei of seeking knowledge; enlightenment)
And like an expert lei maker, Taum selects each piece and explains its value to the lei, starting with culture.
“Culture is important,” explains Taum. With culture in place, this moves the conversation from a values-conflict space to prioritizing what’s truly important as a business leader. To successfully navigate this we must understand that we all come with a “supply-side thought”, or preconceived notions, experiences and biases. In business management, when everyone does this they can take weight of their collective principles, values and practices towards shaping things together for deeper impact in business and the community. As Hogan Entrepreneurs, this sentiment resonates with our motto of doing business that makes social sense, and social impact that makes business sense.

Lei haliʻa aloha (Lei of fond remembrance; often said of someone cherished, such as a beloved elder)
As graduate of Kamehameha Schools, US Air Force Academy and University of Southern California, this knowledge Taum shared with the Hogan program wasn’t just given to him, it was gathered and earned. Throughout his life, key mentors such as Papa Lyman, former Bishop Estate Trustee, and Pīlahi Paki, beloved kupuna and cultural expert, pushed Taum to deepen his worldview and identity as a Hawaiian.
Today, Taum is a kumu and mentor himself. He teaches the values he has learned to help local businesses align a place-based approach of people, place, and prosperity in the context and content of how they do business in Hawai’i.

Lei pilina (Lei of closeness; a woven relationship or association)
Above all, the culture that shapes us and the values that help define us are all driven by relationships. Taum explains that culture is the lens that gives us new eyes – new eyes to see and new eyes to see how success is measured. To that he closed the evening with a simple question to measure if you are successful as a leader and business: did you eat.
If you can feed your family, if your workers can feed their families, if your community has access to food and the means to feed others less fortunate in the neighborhood, then you are successful.

Written by: Hogan Entrepreneurs Program student, Elena Farden
Speaker Session with Ramsay Taum 4/19/17

Business Alumnus Juno Chung ’07 Relishes the Small Successes Leading Up to the Big Goals

Juno Chung Koa Cafe (B.A. Business '07)Drawn back to Chaminade University out of gratitude, the proud alumnus Juno Chung, B.A. Business ’07, accepted the invitation to participate in the Hogan Entrepreneurs Program Speaker Series this spring. “As an entrepreneur, you always have the freedom to do what makes you happy,” shared Juno, who during the last 10 years since his graduation has acquired much wisdom and experience.

Juno took over his family’s business on September 10, 2014, seven years after graduating from Chaminade University with a bachelor’s degree in Business.  He will always remember that day. His parents held a company party and announced to all the employees of the six Koa Pancake House restaurants in operation that they were retiring and turning over the business to Juno.

For many, it seemed like an automatic given, but in reality that Rubicon moment came after years of grooming, struggles, pushbacks, and challenges.  Juno grew up in the restaurant business from a very early age.  He remembered being nine or 10 sitting in the back of the cash register with his calculator.  People would come up to pay.  Always good with math, he would figure out the costs, take their money and give them their change.

In high school, he had liked cars and wanted to work as a valet.  Dad nixed that idea and told him firmly that if he were going to work anywhere other than at one of the Koa Pancake House restaurants, it would have to be at another restaurant.  So Juno took a job at Zippy’s.

Juno’s parents Il Man and Sam Soon Chung were immigrants from Korea who did not graduate from college, and Juno was their only son. Therefore, he was expected to carry on the name and take over their business. Mr. Chung did not think that college was necessary and wanted Juno to work full time at the restaurants so that he could teach his son everything he knew. Juno thought that at least he could go to Kapi’olani or Windward Community College.  However, Mrs. Chung, adamant on a four-year college for her son, stepped in and settled the discussion.

So after graduating from Maryknoll High School, Juno chose Chaminade University with its rolling enrollment.  Both schools were small and had small class sizes. Chaminade was a small enough university that everyone seemed to know his name (in fact, he still stays connected to Chaminade classmates and faculty members).  The teacher to student ratio fitted him well.  Juno admitted to not being the best of students, but the faculty found ways to bring the best out of him.  With the family business always top of mind, Juno tuned into everything taught in class that he thought would be relevant for the restaurants. He remembered fondly on how his accounting professor, Wayne Tanna, reached out to his students.  Tanna was the one to first bring up issues of second-generation businesses including tax challenges and the need for a business plan. Juno appreciated Tanna’s business law and ethics classes.

As Juno moved forward, graduating in 2007, he sought his own way in the world.  His parents had their very traditional ways, and he had new ideas and new approaches. As the conflict peaked, Juno realized that it was time to strike out on his own and moved to New York.

Juno’s love and respect for his parents were clearly evident as he shared his story.  “I valued the relationship I have with them so much. Moving away was an opportunity to save that relationship,” he said.

In New York, he would develop his successful product and clothing brand MyOutlet, which grew out of life’s frustrations.  He included a non-profit aspect to his line and strived to be socially responsible in his business decisions and his profits. He also cofounded JCBL Products.It was a good enough life.

Then his sisters called him with their concerns about their parents’ health. They asked that he try to get their parents to sell the business and retire.  Juno reached out to his aging parents and found that they were both having health issues.  He asked them what they wanted to do. They shared that they had always meant to hand the business over to him.

Juno thought carefully about his decision.  His sisters did not want the restaurant business. Juno, who identified with the character Neo from the Matrix film series, felt that like Neo, he was “the one.” He accepted his destiny with one major stipulation.  Though his parents would be welcomed advisors, Juno would be in full control.    Happily and full-heartedly, they accepted their son’s leadership.  Since then, Juno has added two Koa Cafes and continues to run the other six Koa Pancake Houses.

Juno, like Neo, has moved through a personal metamorphosis that draws him back to the Matrix. He has wrestled with his destiny and has won. This is not to say that business did not have its ups and downs, or that Juno did not have doubts about whether he belonged in the restaurant business or not.  “‘Money doesn’t come easy. If it did, everyone would be rich. When you make mistakes, recognize them early,’ my dad used to tell me,” Juno recalled as he was going through a particularly tough business loss. “My mistakes are like I’m earning my master’s degree at an Ivy League school. This is part of the journey,” he said with inner resilience.

Juno’s parents and his fiancée are foundational reminders that he is where he was supposed to be. His parents are available as sage advisors, and his fiancée reminds him to be grateful.  The relationships are strong and loving. He has also found that noticing the small successes along the way to the big goal makes him happy and gives him encouragement for the long haul.

His enthusiasm for his alma mater continued to be unfettered. He humbly shared that Chaminade contributed to making him who he was.

If there was anything he would tell students, it would be to take advantage of the opportunities available to them at the school.  “Enjoy the friends and the faculty mentors along the way,” he said.

Chaminade’s School of Business and Communication offers a Master of Business Administration degree. Undergraduate degrees are available in Accounting, Business Administration, Communication and International Trade, along with a minor in Computer Information Systems. The school also offers undergraduate degrees in Management and Business Administration through the Professional and Continuing Education (PACE) online program.

Alum Shares His Journey from Employee to Business Owner

Brittain Komoda and Grelyn Rosario
Brittain Komoda (Hogan Entrepreneurs Program student) and Grelyn Rosario (B.A. Business ’94, McDonald’s Franchise Owner)

It was a privilege to hear from Chaminade alumnus, Mr. Grelyn Rosario, owner and operator of Maui McDonald’s of Dairy Road, Kahana, Kahului, Lahaina, Pukalani, and Wal-Mart of Kahului.

Mr. Rosario is a second generation owner of McDonald’s franchises. In 1969, his mother moved to Oahu from the Philippines and started working at McDonald’s. Mr. Rosario also worked at McDonald’s at the age of 16. After graduating from Aiea High School, Mr. Rosario’s mother moved to Maui to open her own franchise. Mr. Rosario stayed back in Oahu to attend Chaminade University. He continued to work at McDonald’s throughout his undergraduate and graduate career and was able to learn more about the ins and outs of the company. After receiving his MBA degree, Mr. Rosario moved to Maui and attended Hamburger University. With timing, luck, and preparation, he opened his first franchise in Wal-Mart on Maui. Today, he owns and operates six McDonald’s on Maui.

Mr. Rosario shared with us McDonald’s “three-legged stool.” McDonald’s foundation is based upon three “legs”: franchise, corporation and its suppliers. The balance and relationship between the three legs is vital to McDonald’s journey to success. Mr. Rosario also emphasized the importance of serving the community. He has served the community through supporting educational projects, feeding needy children and providing the necessary materials to upkeep church in Ilocos Sur, Philippines. Serving the community provides the opportunity to positively impact the society, especially the community around you.

Lastly, he ended his talk with a very memorable phrase: “fire in your belly!” This means finding your motivation, your muse, and your inspiration. Mr. Rosario’s “fire in his belly” was his mother. She motivated and inspired him to be the success that he is today. He also told us that it is okay to fail because that’s how you learn and succeed. It doesn’t matter what you want to do in life, just be the best at it.

“Failure is success in progress,” – Albert Einstein

Written by: Hogan Entrepreneurs Program student, Brittain Komoda
Speaker Session with Grelyn Rosario 4/12/17

Student-Mentor Presents at National Conference

Chaminade senior Erin Ah Sue and Chaminade accounting professor Wayne Tanna presented their collaborative research at the 24th annual conference of the American Society of Business and Behavioral Sciences (ASBBS) in Las Vegas this spring.

Titled “The Palolo (Elementary School) Stock Market Challenge,” their paper with an accompanying PowerPoint was accepted for competition under the educational leadership track for the “Classroom and Adjustment Issues at Home and Abroad” session. The competitive sessions were organized with an average of four papers presented. After each presentation, general discussion followed.

For the past 20-years, students at Chaminade have strengthened their neighboring community, Palolo Valley, through various service-learning projects, including the “Palolo Stock Market Challenge,” a fantasy investment simulation. Ah Sue, majoring in Nursing and Business Administration, was a recent student-mentor with the project. She and Tanna, her instructor, shared details and the results of the development and operation of the most recent project that assisted low-income students and families in the area. Ah Sue was the main presenter.

The project taught the participating Palolo students basic math concepts and developed financial literacy and an appreciation of the ethical and environmental impacts of business operations through the real-world contexts of saving and investing.

“The paper was more of an instructor’s manual for replicating the game at other universities and public schools around the country,” said Tanna, who has been involved in this project for many years.

Tanna and Ah Sue, who is also a Hogan Entrepreneur Program student, were able to attend other sessions during the March 23-25 conference, as well as the ASBBS awards luncheon with Virginia Gean of California Lutheran University as keynote speaker.  Gean spoke on “Success Stories of Women Leaders in Business and Education.”

Hogan Students Learn About the Art of Invention from Rob Yonover

Dr. Rob Yonover and Lee Fujino
Dr. Rob Yonover (Founder & CEO of SEE/Rescue Corp.) and Lee Fujino (Hogan Entrepreneurs Program student)

It was a privilege to hear from Dr. Rob Yonover, founder and CEO of SEE/Rescue Corporation. He is a scientist and inventor of survival technologies used by the U.S. and foreign military. He is also a member of our Hogan Advisory Board and author of Hardcore Inventing: Invent, Protect, Promote, and Profit From Your Inventions and Brainstorm Islands: Invent to Survive.

Seeing the need for survival, Dr. Yonover came up with multiple inventions which include the RescueStreamer, LIFE/FLOAT technology, Emergency Supplemental Flotation System or PocketFloat, and the Emergency Pocket Water Desalinator. One of his upcoming inventions includes a water bicycle.

Dr. Yonover invents on simplicity, necessity, and survival. “The simpler the idea, the broader the patent.” His inventions will not only save lives but will also be protected by other companies that would try and copy his ideas. His main clienteles are the U.S. and foreign military, and one of his goals is to expand his inventions to civilians as Honecessary survival gears. The secret behind his success is his passion, and confidence in his products and brands.

Dr. Yonover also taught us to not be afraid to fail. As we embark on a journey and new ventures, we must keep in mind that great success comes with struggles and hardships.

Written by: Hogan Entrepreneurs Program student, Lee Fujino
Speaker Session with Robert Yonover 3/15/17

Forging Relationships with Mentors Makes Good Business Sense for Hogan Students

The Hogan Entrepreneurs Program launched its first Hogan Mentors Night to rave reviews and a packed house. Held Feb. 22, the event introduced the Hogan mentorship offerings to its students and alumni in an innovative way. Divided into five per table, the students eagerly waited for the opportunity to ask their questions from the Hogan in-residence mentors, entrepreneurs, and leadership coach. The mentors switched tables every 10 minutes, speed-dating style.

“Everyone was engaged in the conversations–not one shy student in the room,” said Eloisa Rising, Hogan Entrepreneurs program specialist. “Students showed interest in each mentor. I overheard at one table success stories, at another table students sharing their future career plans, and at another table, a mentor was giving advice.”

Hogan student Lena Farden, who was on track for her MBA with a nonprofit focus by 2018, was grateful to meet the mentors. “As a grad student and driven professional, access to mentors is a key growth strategy for moving your ideas, your goals or your career onto a successful trajectory. With a mentor, you have someone who has been through the hard lessons to help guide you — someone who can believe in your project and, more importantly, in you.  After that, you have no excuse not to get started with building your success,” Farden shared.

Drumming up excitement at the event were the Mentors-in-Residence  Mike Herb, Rob Kay, John Gleeson, Rob Kinslow and Gen. Dwight Kealoha; Entrepreneurs-in-Residence Rechung Fujihira and Russel Cheng; and Leadership Coach-in-Residence Scott Simon. The in-house cadre of experienced business people has proven to be an invaluable resource for many a budding Hogan entrepreneur.  These outstanding business people give their time, energy and advice freely to those willing to take advantage of the venue.  Be it encouragement or cautionary flags, practical advice or strategizing on the big picture, they make it a point to serve the Hogan students one-on-one.

“Although entrepreneurs are known as independent workaholics, having a mentor is something that you will eventually need– someone to talk to when producing your upcoming product or service,” said Gabe Torno, a December 2016 MBA graduate from Chaminade and a Hogan alumni. “I learned that as an entrepreneur, it is very helpful to have a few mentors — not just one — to keep in your circle of networks.  As an entrepreneur, you can’t do everything by yourself.”

The interactive event forged new relationships between students and mentors. Rising noted that after the event, students contacted her to set up one-on-one meetings with the mentors. “The event was very effective, and we will definitely do this again next year,” said Rising.

The Hogan Entrepreneurs Program is open to all Chaminade undergraduate and graduate students, regardless of their majors. This one- or two-year certificate program provides students with the tools, skills, business connections and motivation to succeed in entrepreneurial ventures.