- People who are visually impaired or blind – Announce the type of emergency, offer your arm for mobility assistance, tell the person where you are going, ask if further help is needed once you reach safety, and announce to the person where you are located when you reach your destination. If possible, stabilize the person against something sturdy.
- People who are Deaf or Hard of Hearing – Turn lights on/off to gain the person’s attention, indicate directions with gestures, or write a note with evacuation directions and assist to safety as needed. If you speak to the person, do not yell, but ensure that the person has a clear, direct line of sight to you.
- People using crutches, canes, or walkers – Evacuate these individuals as injured persons. Assist and accompany to the evacuation site if possible, or use a sturdy chair (or one with wheels) to move the person, or help carry the individual to safety.
- Wheelchair users – Check with the individual on their preference, determine if an evacuation chair is available, remove any immediate dangers, and immediately advise arriving first responders of special evacuation cases. If possible, take the person to one of the building’s pre-established areas of rescue assistance. Keep in mind that stairwells may be safer than hallways.
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